FREQUENTLY ASKED QUESTIONS

What is this survey all about?

We want to hear how you get around: How do you travel? How long does it take? How much does it cost? Our goal is to get a complete picture of transportation patterns to better plan for future improvements in your community.

Why should I participate?

Your participation ensures that households like yours are fully represented in our regional transportation plans and improvements.

How was I selected to participate?

Invited households were selected from the greater Baton Rouge region.

Can I participate if I didn't receive an invitation ?

Yes. If you did not receive an invitation in the mail and would like to participate, please contact us with your name and home address so we can provide you with a password.

What do I get for participating?

Everyone who lives with you must participate to be eligible for a gift card. Gift card types and amounts depend on how you participate. Please contact us to learn more.

How much time does it take to participate?

It takes 10-15 minutes to begin and determine your next steps. Households that complete the survey on their smartphones will take about 5 minutes per day for one week to report their travel. Households that complete the survey online or by phone will later take about 10 minutes to report their travel.

I was asked to use the survey smartphone app (rMove™). How does it work?

rMove collects travel and trip information from invited participants. Participants who use rMove should keep their phones with them any time they travel during their survey period.

What if I don't travel much?

Any amount of travel (including no travel) will help us improve regional transportation planning. Don't forget that short trips, such as walking the dog, count too.

What if my transportation habits during the survey aren't my "typical" habits?

That's no problem - we still encourage you to participate. We'll also ask how you typically travel.

How is my personal privacy protected?

We are committed to your privacy and we take it very seriously. To read the full privacy policy for this survey, click here.

Who is sponsoring this survey?

This survey is sponsored by the Capital Regional Planning Commission (CRPC) in partnership with Louisiana Department of Transportation and Development (DOTD).