Project Specific Privacy Statement

Who is conducting the Capital Region Transportation Survey?

The Capital Region Transportation Survey is being conducted by Resource Systems Group, Inc. (RSG) on behalf of the Capital Region Planning Commission and the Louisiana Department of Transportation and Development (DOTD). RSG conducts market research on behalf of both public- and private-sector clients using software applications, smartphones, websites, surveys, computers, tablets, and other means of collecting data (collectively, "Research Tools"). The data RSG collects is governed by this privacy policy.

In the event of a conflict between the terms of the project-specific documentation below and the terms of RSG's privacy policy, the terms in the project-specific documentation below will govern.

What are we collecting?

  • Travel information - for example, trips you make, location information, travel time, and travel mode.
  • Demographics - for example, age and income to ensure that the survey sample reflects the population of the survey region.
  • Contact information - for example, an email address or phone number for the purposes of sending survey reminders and distributing gift cards.
  • Computer settings - for example, screen size and internet protocol (IP) addresses.

How are we using this data?

RSG and the CRPC will use your data to:

  • Understand day-to-day travel across the greater Baton Rouge region;
  • Help CRPC to propose practical transportation investments and prioritize the improvements that best fit regional needs;
  • Contact you about the status of your survey and provide support;
  • Optimize your survey experience; and
  • Contact you to provide an incentive for completion (if applicable).

Who are we sharing this data with?

RSG will share your data with:

  • The Capital Region Planning Commission (CRPC)
  • An email automation software provider to issue emails for this survey
  • A call center to conduct survey support phone calls
  • A printing firm to print and mail survey materials
  • A gift card vendor to issue survey completion gift cards

We will not disclose or share personal information we collect from you with organizations other than those listed above except as required by law.

RSG's privacy policy does not apply to the practices of companies that we do not own or control, nor to individuals that we do not employ or manage.

Can you change your mind?

Yes. You may remove your consent or exercise your data rights by submitting a Data Privacy Request through our secure system.

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